I know this is a little late, but we've been using chubbs bar since last November. Both my daughter and I think it works great. I use it on cats and we've used it on greasy ears and greasy dogs. We've had great luck with it but, I know it probably doesn't work for everyone, and I think it does have to do with water quality. I like that it's a bar when bathing cats as I can still have both hands on the cat and the soap. I sent one to my groomer friend in New England, and she didn't like the way it performed either. At least she didn't spend money on an order of it. I feel just like with any shampoo, depending on where you live and your water quality, they don't all work the same way. Just my feelings.