New client retention photo magnets
I try to schedule a 2nd appointment before a new client leaves. If they are hesitant, I ask if they would like a "grooming reminder" text or email in x weeks. For each new client I then send a card "thanking them for trusting me with little Suzie", enclose a business card, a business magnet card, and most importantly a Photo Magnet of their pup. Clients LOVE the photo magnets & I've even gotten some 1-time clients (whose dogs really don't need grooming) just because they've heard about my photo magnets. It costs about $.20 and 10 minutes: I buy Avery magnet sheets on which I print a photo that I've taken with my phone. I can get about 50 magnets out of the Avery 5-sheet packet for $9. The most important thing is to cut out the magnet in the shape of the dog, MUCH cuter than a square photo. The attached photo is not my magnet, but a fridge magnet I received years ago, that gave me the idea. (I must admit to having trimmed off the occasional stickie-outtie when cutting out the magnet :) Thx dawg, your christmas gift post reminded me to post this.