Never say never....
We've all heard the phrase, "Just clip out the matts. I don't care how it will look."
Well I could not ever imagine myself ever doing that, ever.
Mid November a client with a Bichon and a Maltese only brought in the Bichon. The Maltese is an older dog, it was super super cold, and he thought he was feeling a bit under the weather. We rebooked him for about 2 weeks out. These are great every 4 weeks clients, but they don't do much brushing. The day before the rescheduled appointment he leaves me a message that they won't be bringing him in. He has some tangles and they do not have them all brushed out yet. He doesn't want me to do him short, so they want them out before he comes in. We set him for the next week. Same message the day before. We set him to come in at their regularly scheduled appt the next week.
They call that morning. They beg me not to shave him. They understand why I would, but please please please just clip out the matts. These are amazing clients. He calls within a day or two after every grooming to tell me how wonderful I am and how the dogs look fabulous. They are accomodating for scheduling, tip well, and are just nice nice people. They also really did try to work on the coat.
So........ I did it. I ended up shaving his face, everything underneath, and a few spot shaves that were mostly covered by his longer coat. He did not look great that's for sure, though I did kind of like the shaved face.
I got my usual call 2 days later. He thanked me profusely for not shaving him. He wasn't really liking the shaved face, but it was all just fine because he had hair everywhere else and would not be too cold.
I can't see myself ever doing that kind of work as a normal thing, but I was glad I didn't let my ego get in the way of making them happy. They adore the little guy. I doubt if he would have suffered being short, I know they would not have allowed him to stay outside long enough to get cold, but I was able to put them at ease by not worrying how fabulous the dog looked and instead did what they wanted. It felt kind of nice. :)
If you don't go after what you want, you'll never have it. If you don't ask, the answer is always no. If you don't step forward, you're always in the same place.