Unrealistic Expectations for Bather?
Hi all! I need some feedback/a reality check on realistic bather responsibilities and expectations. My bather works 3 hours in the morning and bathes 5 dogs (occasionally 6) during that time frame. The bather does not do nails (he's squeamish about it) but does clean the ears on several of the dogs (I do the rest plus nails). We do many lhasas and shihtzu's and I keep the big and hairy dogs down to usually only one a day. My bather is good about getting all the dogs bathed but most of the time can only dry several before his shift is over. We've struggled over the definition of "fluff dried." I consider fluff dried to mean the dog is dried to the bone and all mats completely removed. My bather continues to pronounce dogs "done" when the animal is still damp behind the ears and has mats in the armpits, ears or tail. I've had discussions with him and have written up a checklist. He's been working for me for 5 months. He's very reliable about showing up and he's great with the dogs (gentle handling and he's good about keeping them safe). He gets a little defensive when I correct him. Am I asking for too much? Should I chill out?